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Frequently Asked Questions
What if we don’t use an RVU-based system? Will the app still work for our group?
Yes — the app can still support your group. While LnQ is built around RVU-based tracking, we can configure flat-rate or hybrid models depending on how you prefer to compensate your radiologists.
What if we don’t have scheduling software and manage shifts manually
That’s not a problem. LnQ can operate independently of scheduling platforms. You can manually input shift data, or we can help create a simple workflow that fits your current process.
Are there any limitations to VPN connectivity?
VPN setup is subject to your health system’s internal policies and IT security requirements. We’ll work with your team to ensure access is established appropriately and securely.
Do you process PHI?
No — LnQ does not store or process Protected Health Information (PHI). Our platform is designed to track and facilitate coverage activity without exposing or transmitting PHI.
How do you prevent physicians from cherry-picking high-RVU cases?
Admins have full visibility into all reads via the Completed Studies tab, allowing for real-time oversight and auditing. Groups can also assign specific case types to help manage distribution fairly.
What if we don’t have an API for shift schedules?
No API? No problem. We can work with static files, spreadsheets, or manual inputs to get shift data into the platform.
Can the RVU tracker be hidden?
Yes — RVU visibility can be toggled on or off, depending on how you want the data to appear to your radiologists.
What if we already have established rates with our teleradiologists
You can maintain your current rate structure. LnQ is flexible and can accommodate flat rates, RVUs, or custom terms per user or session.
Can the “Pay Now” feature be turned on and off as needed?
Yes — you control when instant payouts are enabled. It can be activated or paused at any time, based on your group’s preference.
Can we credential radiologists who want to join our group, or do we have to use the Harbera application?
You have full control. You’re welcome to credential physicians directly through your existing process, or use the Harbera platform if it adds value.
How is the credentialing process managed?
Credentialing can be managed internally by your team or supported through Harbera’s streamlined application system. We’re happy to assist either way.
How do you enable remote PACS access for radiologists?
This is typically handled by your internal IT team, with support from us as needed. VPN or cloud-native PACS overlays (like New Lantern) can be used depending on your setup.
If we read for multiple healthcare systems, will that affect how we implement LnQ?
Not at all. LnQ is built to support radiologists working across multiple systems. Reads from different PACS can be tracked and consolidated seamlessly within the app.
Can the app be used across multiple PACS platforms for the same subscription price?
Yes — there’s no additional charge to use LnQ across more than one PACS. The subscription is tied to the number of radiologists, not the number of systems.
Can we assign certain studies during a LnQ session (e.g., Neuro MRI or lung cancer screening CT)?
Yes. You can assign specific study types or even limit reads to a single PACS if desired. Assignments can be based on case type, study category, or RVU filters — whatever fits your needs.
Does the 3- and 6-month discount period begin at go-live or at the start of IT discussions?
The discount period begins at the go-live date — once the platform is fully activated and in use by your group.